Two Arrows - Medical Software
Customer Support, Tracking and Tracing Software Solution

"The use of TRACS4Life has dramatically helped our bone and tissue program become organized to meet CAP and JCAHO standards. The customer service we receive has far exceeded my expectations. I would recommend this product to anyone who is taking on the responsibility of the bone and tissue service compliance for their facility."

Nikki Kurak
Technical Specialist for Blood, Bone, and Tissue
The Christ Hospital

Support

TRACS4Life was designed by tissue and blood banking experts and is streamlined, intuitive and user friendly.  We understand, however, that there will be questions.  Our entire team strives to provide “FANATICAL” service to our most important asset --- our customer.  We commit to always be there and ready to help with our deep expertise, flexibility and responsiveness with no scripted answers and no one size fits all solutions.  Be assured that if and when questions arise, we’re here to help with comprehensive clinical and technical support staff.

You can reach our highly trained and experienced support team via email: support@biomedicalsynergies.com or by phone at 1-866-900-5887

Compliance

Welcome to the TRACS4Life Compliance webpage.  This webpage is created to assist you in your search for critical information relative to implantable products in hospitals.  The regulatory oversight regarding biologic and non-biologic implants has both expanded in scope and become increasingly more rigorous over the last 5 years and we anticipate that the scrutiny will only intensify. These regulations seem to present a constantly moving target and Biomedical Synergies Inc. stands ready and available to you to assist with product and regulatory questions. For any regulatory or compliance questions, feel free to email us at support@biomedicalsynergies.com

Regulatory Agencies

The Joint Commission - The Joint Commission is an independent, not-for-profit organization which is the largest healthcare accrediting body in the nation, accrediting and certifying more than 18,000 health care organizations and programs in the U.S. The Joint Commission has been given the authority by the Centers for Medicare & Medicaid Services (CMS) to assess the compliance of health care organizations with national standards.

In July 2005, The Joint Commission enacted standards which increased the amount of tracking and tracing healthcare facilities must perform on human tissue products (biologic implants). The intent of the regulations is to standardize the management of biologic implants in facilities across the country and to assign accountability for each step in the process in order to improve patient safety. To summarize, these standards require that facilities must be able to track and trace each product from the supplier to the recipient, documenting handling and storage conditions with each movement through the supply chain.

To download a copy of the Joint Commission Transplant Safety Chapter which includes the current tissue standards, click here  

American Association of Tissue Banks (AATB) - The American Association of Tissue Banks (AATB) is a professional, non-profit, scientific and educational organization. It is the only national tissue banking organization in the United States, and its membership totals more than 100 accredited tissue banks and 1,000 individual members. The overwhelming majority of the human tissue distributed for transplants comes from AATB-accredited tissue banks.

Since its beginning, the AATB has been dedicated to improving and saving lives by promoting the safety, quality and availability of donated human tissue. To fulfill that mission, the AATB publishes standards and accredits tissue banks. Beginning in 1986, the AATB initiated a mandatory Accreditation Program for its institutional members to ensure that tissue-banking activities are performed in a professional manner in compliance with its Standards.

To reach the American Association of Tissue Banks (AATB), click on the following link: AATB

FDA - Human tissues intended for transplantation have been regulated by the FDA since 1993. The FDA is given jurisdiction over these tissues by the Department of Health and Human Services, and has specific regulatory authority over human tissue procurement, donor suitability testing, tissue processing, product manufacturing, and product distribution. The FDA’s oversight of the tissue industry is intended to improve patient safety by preventing the transmission or spread of communicable diseases. Relative to tissue, the FDA has minimal jurisdiction over healthcare facilities such as hospitals and surgery centers. In general, FDA oversight begins when the donor tissue is procured and ends once the tissue product arrives at the hospital. However, hospitals transferring tissue between partner/sister facilities are required to register with FDA has tissue distributors.

The FDA Tissue and Tissue product webpage can be reached by clicking on the following link: FDA Tissue and Tissue Product Webpage

Vendor Resources

Hospitals must have on file tissue bank supplier FDA registrations and accreditations.  The following links are provided to facilitate timely supplier evaluations and approval.

Click here to search for AATB accredited tissue banks

Click here to ensure that your vendors are registered with the FDA

Click here for Vendors licensed in Florida 

Vendors licensed in California cannot be verified on-line currently; call and/or email one of the California Department of Public Health Laboratory Field Services Tissue Bank Section personnel below to verify licensure:

Clint Venable - Program Manager (510) 620-3829; Clint.Venable@cdph.ca.gov

Jan Otey – Examiner (510) 620-3816; Jan.Otey@cdph.ca.gov

Alan Ankerstar - Examiner (213) 761-2689; Alan.Ankerstar@cdph.ca.gov

Ron Harkey - Section Chief, Blood & Tissue Bank (510) 620-3808; Ronald.Harkey@cdph.ca.gov

Vendors licensed in New York cannot be verified on-line currently; call the New York State Department of Health, Blood and Tissue Resources department at (518) 485-5341 to verify licensure.